Secret Sauna PDX terms, conditions, & policies
Secret Sauna PDX
Effective Date: 16 February 2026
Website: https://secretsaunapdx.com
Operator: SJM Services LLC dba Secret Sauna
Terms & conditions
1. Agreement
By accessing this website, creating an account, and/or completing a booking, you enter into a legally binding agreement with SJM Services LLC dba Secret Sauna (“Secret Sauna,” “we,” “us”).
If you do not agree, do not use the website or services.
2. Eligibility
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You must be at least 18 years old to book or participate.
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We do not knowingly provide services to minors.
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We may request ID verification.
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We reserve the right to refuse service for safety or legal reasons.
3. Health & assumption of risk
Sauna use involves inherent risks including dehydration, overheating, burns, fainting, and medical complications.
By booking or participating, you:
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Voluntarily assume all risks.
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Agree to monitor hydration and physical condition.
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Agree to exit immediately if unwell.
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Agree to follow all posted rules and staff instructions.
Execution of a separate liability waiver is required and incorporated by reference.
4. Bookings, pricing, & refunds
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All sales are subject to posted pricing and availability.
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Payment is due at time of booking unless stated otherwise.
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Cancellation and refund terms displayed at checkout are incorporated into these Terms.
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We may cancel or reschedule sessions due to safety, staffing, weather, or operational needs.
5. Guest conduct
You agree to:
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Wear required attire (bathing suits or equivalent athletic attire required in social sessions).
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Wear robe or towel and footwear when entering shared bar areas.
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Refrain from intoxication or disruptive conduct.
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Respect staff and guests.
We may deny admission or remove guests without refund for safety violations.
6. Website use & tracking technologies
The website may use cookies, analytics tools, and advertising technologies as described in our privacy policy and cookie policy.
By accessing or using the website after notice of these technologies is presented, you acknowledge their use as described in those policies.
You may not:
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Use the website unlawfully.
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Attempt to interfere with security.
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Introduce malicious code.
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Scrape or harvest data without authorization.
We may suspend or terminate access for violations.
7. Intellectual property
All content, branding, graphics, and materials are owned by or licensed to SJM Services LLC.
No content may be copied, reproduced, scraped, distributed, or used commercially without written consent.
8. Prohibited uses
You may not:
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Use the website unlawfully.
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Attempt to interfere with security.
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Introduce malicious code.
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Harvest data without authorization.
We may suspend or terminate access for violations.
9. Disclaimer of warranties
The website and services are provided “as is” and “as available.”
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.
10. Limitation of liability
To the fullest extent permitted by law:
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We are not liable for indirect, incidental, special, or consequential damages.
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Our total liability will not exceed the amount paid for the specific booking giving rise to the claim.
Nothing limits liability where prohibited by law.
11. Indemnification
You agree to indemnify and hold harmless Secret Sauna, SJM Services LLC, and affiliated personnel from claims arising from:
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Your violation of these Terms.
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Your misconduct.
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Your participation in services.
12. Dispute resolution & arbitration
Any dispute arising out of or relating to these Terms or the services shall be resolved through binding individual arbitration in Oregon, except where prohibited by law.
You waive the right to:
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A jury trial.
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Participate in a class action or class arbitration.
If arbitration is deemed unenforceable, disputes shall be resolved exclusively in the state or federal courts located in Multnomah County, Oregon.
13. Force majeure
We are not liable for delays or cancellations caused by events beyond reasonable control, including weather, utility interruptions, public health orders, or governmental action.
14. Privacy
Use of the website is governed by our privacy policy and cookie policy.
15. Severability & waiver
If any provision is found unenforceable, remaining provisions remain in effect.
Failure to enforce any right does not constitute waiver.
16. Governing law
These Terms are governed by the laws of the State of Oregon, without regard to conflict-of-law principles.
17. Changes
We may update these Terms at any time. Continued access or use of the website or services after changes are posted constitutes acceptance of the revised Terms.
18. Contact
Email: info@secretsaunapdx.com
Privacy policy
1. Our commitment to your privacy
Secret Sauna PDX respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, how we share it, and the choices available to you.
We do not sell personal information.
2. Information we collect
We collect information in the following ways:
A. Information you provide
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Name
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Email address
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Phone number
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Billing and payment information
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Booking details
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Waiver acknowledgments and electronic signatures
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Communications you send to us
B. Information collected automatically
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IP address
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Device and browser type
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Pages visited and session duration
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Referring URLs
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Cookies and similar tracking technologies
C. Information from service providers
If you book through third-party platforms, process payments, or sign waivers electronically, we receive information necessary to provide those services.
3. How we use your information
We use personal information to:
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Process bookings and payments
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Send confirmations and service updates
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Provide customer support
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Improve website functionality and performance
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Support marketing and advertising activities
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Maintain safety and legal compliance
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Enforce our Terms and liability waivers
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Comply with legal obligations
4. Cookies & tracking
We use cookies and similar tracking technologies for:
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Website functionality
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Analytics and performance measurement
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Marketing and advertising purposes
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Sharing data with service providers and advertising partners
Cookie categories are enabled by default and may be managed through the cookie settings tool available on our website.
For more information, please review our cookie policy.
5. Sharing of information
We do not sell personal information.
We may share information with:
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Payment processors
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Booking and waiver software providers
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Website hosting providers
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Analytics providers
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Advertising and marketing partners
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Professional advisors (legal, accounting)
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Government authorities when required by law
Some advertising or analytics technologies may involve the sharing of information for cross-context behavioral advertising purposes.
Service providers are contractually required to safeguard personal information.
6. Your privacy rights
Depending on your location, you may have rights under applicable privacy laws.
California residents (CCPA/CPRA)
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Know what personal information we collect
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Access specific pieces of personal information
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Request deletion
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Correct inaccurate information
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Opt out of the sale or sharing of personal information
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Limit use of sensitive personal information (if applicable)
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Not be discriminated against for exercising privacy rights
You may manage advertising and analytics cookies through our cookie settings tool.
To exercise other rights, email: info@secretsaunapdx.com
We will verify identity before fulfilling requests.
Users outside the United States
Our website and services are intended primarily for users located in the United States.
If you access our website from another jurisdiction, you may have additional rights under local law. You are responsible for adjusting cookie preferences using the available settings.
7. Children’s privacy (COPPA)
Secret Sauna PDX does not knowingly collect personal information from children under 13. Our services are intended for individuals 18 years or older.
If we become aware that we have collected information from a child under 13, we will delete it promptly.
Parents who believe their child has provided information may contact us at: info@secretsaunapdx.com
8. Data retention
We retain personal information only as long as necessary for:
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Booking records
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Legal compliance
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Tax and accounting requirements
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Safety documentation (including waivers)
Retention periods vary based on legal and operational requirements.
9. Data security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure.
10. International transfers
If you access our website from outside the United States, your information may be transferred to and processed in the United States.
11. Updates to this policy
We may update this Privacy Policy periodically. Continued use of the website constitutes acceptance of any updates.
12. Contact
Email: info@secretsaunapdx.com
Cookie policy
1. Overview
Secret Sauna PDX uses cookies and similar tracking technologies to operate the website, analyze performance, and support marketing activities.
When you visit the website, a cookie notice is displayed that provides access to cookie settings. Cookie categories are enabled by default. You may modify your preferences at any time using the cookie settings tool available on the website.
By accessing or using the website after the cookie notice is presented, you acknowledge the use of cookies and tracking technologies as described in this Policy.
If you do not agree to the use of cookies, you should adjust your cookie settings or discontinue use of the website.
2. Categories of cookies we use
Our cookie manager includes the following categories:
Functional cookies
Enable core website functionality, booking processes, and user experience features.
These cookies are enabled by default and may be managed through the cookie settings tool.
Analytics cookies
Used to collect information about website usage, including:
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Pages visited
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Time spent on pages
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Device and browser type
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General location data derived from IP address
Analytics cookies help us improve website performance and user experience.
These cookies are enabled by default and may be managed through the cookie settings tool.
Advertising cookies
Used to support marketing activities, measure advertising performance, and deliver relevant advertisements.
Advertising technologies may collect information about:
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Website interactions
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Device identifiers
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Referring URLs
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Engagement with advertisements
These cookies are enabled by default and may be managed through the cookie settings tool.
Data shared with third parties
Some cookies allow data to be shared with service providers or advertising partners for analytics, operational, or marketing purposes.
These cookies are enabled by default and may be managed through the cookie settings tool.
3. Managing cookie preferences
You may manage cookie preferences at any time using the cookie settings tool available on our website.
You may also control cookies through your browser settings. Disabling cookies may affect site functionality.
4. Sale of personal information
We do not sell personal information for monetary compensation.
Some advertising technologies may involve the sharing of information for marketing purposes. Users may limit advertising and analytics cookies through the cookie settings tool.
5. Users outside the United States
Our website is intended primarily for users located in the United States.
If you access the website from another jurisdiction, you are responsible for adjusting your cookie preferences using the available settings.
6. Third-party providers
Cookies and tracking technologies may be provided by third-party service providers. Their data practices are governed by their own privacy policies.
7. Updates
We may update this Cookie Policy periodically. Continued use of the website constitutes acceptance of any updates.
8. Contact
Email: info@secretsaunapdx.com
